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Wednesday, October 22, 2008 9:00 AM
Radiocast: Hospital Stays: Reducing Your Risks

Rand: This is Healthcare 411: Information for better health. There are some events that should never happen in a hospital. Errors that can cause serious harm or even death. AHRQ Director Dr. Carolyn Clancy:

Dr. Clancy: "Never events" are mistakes that should never happen in health care, such as serious post-surgical blood clots, surgery on the wrong body part, or the right surgery but the wrong patients. Consumers can help lower their likelihood of experiencing a never event and increase the overall quality of care they receive by being active in their health care. AHRQ offers a great patient fact sheet called "Five Steps to Safer Health Care," that we developed in partnership with the American Hospital Association and the American Medical Association. Our top advice, though, is "Ask a lot of questions."

Rand: This guide is available online at ahrq.gov/consumer. Healthcare 411 is produced by AHRQ, the Agency for Healthcare Research and Quality, part of the U.S. Department of Health and Human Services. I’m Rand Gardner for Healthcare 411.

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