HC411R - Health Care Quality - Know It
When You See It
This is Healthcare 411. Are you getting quality health care? Learn how to
know it when you see it, next.
Every year more than 15
million Americans have surgery. Most operations are not emergencies, which
means that you’ll have time to learn about your operation and make certain
it’s the best treatment for you. And you’ll have time to work with your
surgeon to help make the surgery as safe as possible. Be active in your
health care to ensure you receive quality care. To find out more about
important questions to ask before surgery, visit
A message from the U.S. Agency for Healthcare Research and Quality.
This is Healthcare 411. Recent research shows quality health care can help
people stay healthy and recover faster. However, defining health care
quality isn’t always easy, and spotting it can be sometimes even more
difficult. AHRQ Director Dr. Carolyn Clancy offers consumer tips on knowing
it when you see it.
Quality health care --
the right care for the right person at the right time -- should avoid
overuse, under use and misuse of services. So high quality care means that
you get all the proper routine screenings you need, like screening for high
blood pressure. However, it also ensures that you’re not getting tests that
you don’t need or that may actually harm you.
Rand: What can
patients do to make sure they’re getting quality care?
First and foremost, ask
questions. It’s very, very important to ask questions until you’re
satisfied that you understand.
AHRQ has a consumer guide with more information on health care quality,
That’s right, AHRQ has a
booklet called Guide to Health Care Quality, How to Know It When You See
It. The book contains information on how to make quality a key factor in
all your health care decisions.
booklet is available on AHRQ’s Web site online at
To learn more about health topics, go to healthcare411.ahrq.gov. I’m Rand
Gardner, Healthcare 411 is produced by the Agency for Healthcare Research
and Quality, part of the U.S. Department of Health and Human Services.